Product DescriptionDecide on the service you need, Extended Warranty, Enhanced Warranty, Installation or Training. Purchase the appropriate Service Option
Pack for your EPSON product and telephone EPSON to register.
- 3 year Extended Warranty Service Extends the standard warranty supplied with your EPSON product to 3 years from the date the product
was purchased by its first user.
- 1, 2 or 3 year Enhanced Warranty Service Provides on-site Enhanced Warranty Service for a period of 1, 2 or 3 years after purchasing the
pack. An engineer will visit on-site within 8 working hours after you contact EPSON to report a fault. The product will be repaired or replaced
within 16 working hours of the call to EPSON. Includes the supply and installation of service kits on models that require them and annual
service checks. Starts from the date the Services pack is registered with EPSON.
- Installation Service Includes unpacking, setup and configuration at your premises, supervision and assistance to install the software drivers
supplied with the product on one computer and one server, connecting the product and testing to ensure correct setup and configuration.
Packaging can be removed and disposed of if requested. Delivery of the product is not included.
- Training Service (for Administrators or Key Users) will vary depending on the model and customer applications but will generally include: use
of control panel buttons and switches, changing default settings, when and how to replace consumables, loading paper, user maintenance
items, assistance to install the software drivers supplied with the product on one computer and one server, using the driver software and
advice on how the product can be used for the purpose for which you purchased it.
This Option Pack inclides the following services:
- 2 year enhanced warranty
AcuLaser Color Station C8600 (including printer)
- 3 year enhanced warranty
AcuLaser C8600 series
Color Proofer 7600
Color Proofer 9600
Stylus Pro 7400
Stylus Pro 7600
Stylus Pro 7800
Stylus Pro 9400
Stylus Pro 9600
Stylus Pro 9800